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** COMMON QUESTIONS PAGE 2 **
Can I substitute channels in my basic package?
We strive offer you satellite programming that is as affordable as possible. One way to help keep costs lower is to provide stations in packages, rather than mostly a la carte. Allowing customers to substitute channels would have the adverse effect of forcing prices to be raised, both for overall programming, and for a la carte stations. To prevent this, no substitutions are allowed.
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Adult programming
Dish Network currently offers an extensive lineup of adult programming. Please click here for more detailed information.
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Can I get the UPN and WB Networks?
Yes, WB and UPN are available.
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Our Homeowners Assoc. does not allow satellite dishes.
THEY DON'T HAVE THE RIGHT! The dish antenna sizes are 18" or 20" and comply with the Satellite Consumer Bill of Rights, a regulation released by the FCC on August 6, 1996. This regulation PREEMPTS area zoning ordinances and Homeowner Association covenants and restrictions on DBS dish antennas. This rule was required by Congress in the 1996 Telecommunications Act. Some HOA'S have been fighting to keep restriction rights by threatening court action on tenants with dish antennas, in some cases arguing that a dish antenna is installed in a common area, calling the air space above the homeowners roof where the dish antenna is installed, the common area. Congress is on your side in this matter. Please click here for more important information.
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Can I check my account status online?
You may view your current or previous billing statements, add services, or make payments to your account online. Keep in mind that the Free installation offer requires that you agree to automatic monthly billing on your credit card.
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