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** COMMON QUESTIONS PAGE 4 **
Is service available in Canada?
We are sorry, but service is only available in the continental USA and Hawaii at this time.
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If I live in an apartment or condo can I still get a dish?
In most cases, yes, if you have a balcony. The law requires that your landlord must give you permission. For more important information please click here. FCC rules permit residents of rental property to install a satellite dish, but only in certain areas. Generally, FCC rules permit renters to install a dish only in areas that are subject to the renter's exclusive use and control. Generally, this means an area that you may use, but that is not available for the general use of all tenants. Such an area may include a balcony, patio, yard, deck or other area that only you have the right to use. If you have such an area, you may install a dish.
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I broke my remote. Can I buy a new one?
Yes! A remote control is $49.99 + $5.00 shipping. (Total $54.99) You can order by phone using MasterCard, Visa, or Discover at 1-877-998-DISH . Your new remote will arrive within 7-10 days of your order.
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Can I get NFL Coverage?
DISH Network broadcasts as many as 231 NFL preseason, regular season and post-season playoff games without having to purchase a costly season package subscription! (Game access subject to channel availability and programmer restrictions.) That's right, extensive NFL coverage is available on ESPN which is already included in DISH Network's Digital 100 and Digital 150 packages. You can also watch exciting NFL matchups on either your local networks or, if qualified, on Local Broadcast Networks or Distant Broadcast Networks East and/or West Coast network feeds. Not only will you get to watch your favorite NFL teams in action, but you can also check out other great sports programming that includes your regional sports network, college football, Major League Baseball, NBA Basketball and NCAA Basketball. All this and more is available with a subscription to the Digital 100 or Digital 150 package.
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Do I need a cable-ready TV?
No. Dish Network is compatible with every TV ever manufactured! Installation is free on all models of television.
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